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Terms of Service

Last updated: August 20, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of Tidepool (the "Service"), a software product owned and operated by Tidepool Inc ("Tidepool", "we", "us"). By accessing, signing into, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

The Service has two kinds of accounts. Creator accounts are used by content creators and their teams to run their sponsorship business. Brand accounts are used by companies and marketers to discover creators, send inquiries, and post briefs. These Terms apply to both, and to visitors using public pages such as creator profiles, the discovery directory, and invoice payment pages.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate account information and keep it current. Sign-in is by magic link sent to your email address; you are responsible for maintaining control of that email account and for all activity that occurs under your account. If you invite teammates into your workspace, you are responsible for their compliance with these Terms. Notify us promptly at the contact address below if you suspect unauthorized access.

3. Ownership and intellectual property

Tidepool, including its source code, visual design, brand marks, database schema, user interface, documentation, and all accompanying materials, is the exclusive intellectual property of Tidepool. All rights, title, and interest in and to the Service remain with Tidepool. These Terms do not grant you any rights to the Service's intellectual property other than the limited license below.

No copying, reverse engineering, decompiling, or reselling. You may not copy, modify, distribute, sell, sublicense, lease, or create derivative works from any part of the Service or its underlying code, and you may not attempt to extract its source code or trade secrets by reverse engineering, scraping, or any other means.

4. License to use

Subject to these Terms, Tidepool grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes. This license terminates automatically if you violate these Terms.

5. Your content

You retain all ownership rights to data you upload to the Service ("Your Content"), including deals, invoices, contracts, expenses, partner information, posts, analytics imports, media kit materials, briefs, pitches, and messages. You grant Tidepool a limited license to host, store, process, display, and transmit Your Content solely to provide the Service to you. We do not sell Your Content and do not use Your Content to train third-party AI models.

Third-party information you enter. Some of Your Content is information about other people and companies: contact names and emails, prospect research, brand and agency billing details, and message recipients. You represent that you have the right to store and use that information for your business purposes and that doing so complies with applicable law. You are the responsible party for third-party data you bring into the Service.

Platform data you import. Analytics and post data you import from LinkedIn or other platforms (directly or via export tools) remain subject to those platforms' terms. You are responsible for ensuring your exports and imports comply with them. The Service does not access your LinkedIn account or scrape LinkedIn on your behalf.

6. Public profiles and the creator directory

Creators may optionally publish a public profile page and appear in the public discovery directory. Publishing is off by default and controlled by you. When you enable it, you grant Tidepool a non-exclusive license to display the profile content you selected (including your name, photo, statistics, rates if enabled, and brand history if enabled) publicly on the web, including in search-engine results and social-preview cards, until you unpublish. You represent that you have the rights to everything your public profile displays, including logos or names of brands you list. Unpublishing removes the page promptly, though cached copies held by search engines or social platforms may persist temporarily beyond our control.

7. Marketplace; Tidepool is not a party to your deals

The Service lets brands and creators find each other, exchange messages, post and pitch on briefs, and negotiate sponsorships. Tidepool is a neutral tool, not a party to any agreement between a creator and a brand or agency. We do not vet, endorse, or guarantee any user, brand, creator, brief, pitch, or deal. We do not guarantee that any party will perform, pay, respond, or deal honestly. Contracts, deliverables, payment terms, and disputes are strictly between you and your counterparty. If you have a dispute with another user, you release Tidepool from all claims arising out of that dispute.

8. Payments and Stripe Connect

Payment features (invoice payment links, public payment pages, card checkout) are provided through Stripe. When you connect a Stripe account, you enter a direct relationship with Stripe governed by the Stripe Connected Account Agreement, including the Stripe Services Agreement. You, not Tidepool, are the merchant of record for payments your clients make to you. Funds move from your payer to your Stripe account; Tidepool does not hold, control, or escrow your funds.

You are solely responsible for: the accuracy of invoices you issue; refunds, chargebacks, and disputes on your payments; fees Stripe charges you; complying with card-network rules; and all taxes on your income. If a payer pays an invoice by bank transfer using instructions you provided, that transaction happens entirely outside the Service and we have no visibility into or responsibility for it.

9. Subscriptions, fees, and usage limits

Parts of the Service are free; others require a paid subscription. Current pricing and tier limits are disclosed in the Service. Paid subscriptions renew automatically each billing period until cancelled; you can cancel any time and cancellation takes effect at the end of the current period. We may change pricing with reasonable advance notice; changes apply from your next renewal. Except where required by law, payments are non-refundable and refunds, if any, are granted at Tidepool's sole discretion.

AI features are metered. Your tier includes a monthly allowance of AI actions, and we may throttle, queue, or decline requests that exceed your allowance or that we reasonably believe are abusive or automated. Attempting to circumvent metering or rate limits is a violation of these Terms.

10. Emails the Service sends for you

The Service sends emails on your behalf: invoice deliveries (immediate or scheduled), payment notifications, and inquiry responses. These are sent through our email provider and identify you as the sender in the display name. By using these features you represent that each recipient has an existing business relationship with you or has consented to receive the message, and that your use complies with anti-spam laws (including CAN-SPAM and equivalent laws in the recipient's jurisdiction). We may suspend email features for accounts that generate spam reports, bounces, or complaints at levels that threaten our sending reputation.

Scheduled sends are best-effort. We aim to deliver within minutes of the scheduled time but do not guarantee exact timing, and a failed scheduled send remains your responsibility to notice and re-send (the Service surfaces failures in the interface).

11. AI features

The Service includes AI-assisted features: prospect and brand research, contact enrichment, outreach drafting, market intel, receipt extraction, and image generation (covers, headshot polish, moodboards, mockups). AI output is probabilistic and can be wrong, incomplete, or outdated, including in ways that look confident. Specifically:

  • Research and enrichment produce information about real people and companies. Verify names, roles, and contact details before acting on them, and use them only in compliance with applicable law and the norms of the platform where you make contact.
  • You are responsible for any outreach you send based on AI suggestions, and for reviewing AI-drafted copy before it goes out under your name.
  • For image features, you must own or have rights to any photo you upload for processing, and you may not use image generation to impersonate any person or to create misleading depictions. To the extent we hold any rights in generated images, we assign them to you; you are responsible for confirming your use of a generated image is lawful.
  • Financial figures produced by AI features (estimates, cost previews, projected revenue) are informational only, per Section 13.

12. Acceptable use

You agree not to:

  • Use the Service to violate any law or regulation;
  • Upload content that infringes anyone's intellectual-property, privacy, or publicity rights;
  • Misrepresent your identity, affiliation, statistics, or authority in a profile, brief, pitch, or message;
  • Send spam or unsolicited bulk messages through any Service feature;
  • Harvest or scrape data about other users, creators, or brands from the Service;
  • Attempt to gain unauthorized access to any part of the Service or another user's data;
  • Interfere with or disrupt the Service's integrity or performance, or probe its security other than through coordinated disclosure to the contact address below;
  • Circumvent usage metering, rate limits, or tier gates;
  • Share your account credentials or allow others to use your account;
  • Use the Service to develop a competing product.

Confidentiality of non-public materials. In the course of using the Service, you may get access to materials that are not available to the general public: features labeled beta, preview, or experimental that are not generally released; pricing or offers not publicly listed; roadmaps, documentation, or plans we share with you directly; and anything we mark confidential. You agree not to disclose, publish, or share these materials with anyone outside your workspace, and not to use them for any purpose other than using the Service, until we make them generally available. This does not restrict information that is or becomes public through no fault of yours, that you knew before we shared it, or that you are required to disclose by law (tell us first if legally permitted). This obligation survives termination of your account.

13. No financial, tax, or legal advice

The Service includes tools that estimate taxes, organize financial documents, generate payment links, and summarize deal economics. These features are for informational purposes only and do not constitute tax, financial, accounting, or legal advice. Tidepool is not a licensed tax preparer, CPA, attorney, or financial advisor. Estimates can be wrong and laws change. You are solely responsible for your tax, financial, and legal decisions; consult a licensed professional before relying on any figure the Service produces.

14. Third-party services

The Service is built on third parties including Supabase (hosting and database), Stripe (payments), Anthropic (AI text features), Black Forest Labs (AI image features), Resend (email), and Vercel (hosting). Your use of features backed by those providers is also subject to their terms, and Tidepool is not responsible for third-party outages, errors, or actions. Features that depend on a third party may change or become unavailable if that provider changes or discontinues its service.

15. Beta features and availability

The Service evolves quickly, and features may be labeled beta, preview, or experimental. Those features may change, break, or be removed without notice, and we may impose limits on them at any time. We do not promise any particular uptime, and we may modify or discontinue any part of the Service. Where a change is material and adverse, we will use reasonable efforts to give notice in the Service or by email.

16. Privacy

Our collection and use of personal information is described in the Privacy Policy. In short: your business data is yours, we use service providers to run the product, and we do not sell your data.

17. Termination

You may stop using the Service at any time. Tidepool may suspend or terminate your access at any time, with or without cause, with or without notice, including for violations of these Terms or risk to other users or the platform. On termination your license ends immediately. You may request an export of Your Content within thirty (30) days of termination, after which we may delete it. Sections that by their nature should survive termination (including 3, 5, 7, 8, the confidentiality obligation in 12, and 13 through 22) survive.

18. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TIDEPOOL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY INFORMATION PRODUCED BY THE SERVICE (INCLUDING TAX OR FINANCIAL ESTIMATES AND AI OUTPUT) WILL BE ACCURATE; OR THAT ANY USER OF THE MARKETPLACE WILL PERFORM, PAY, OR DEAL HONESTLY.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDEPOOL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. TIDEPOOL'S AGGREGATE LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (US$100) OR THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

20. Indemnification

You agree to indemnify, defend, and hold harmless Tidepool and its officers, directors, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) Your Content, including third-party information you entered; (b) invoices, emails, or outreach sent through the Service on your behalf; (c) your deals or disputes with other users, brands, agencies, or clients; (d) your violation of these Terms; or (e) your violation of any applicable law or third-party right.

21. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles. Before filing any claim, you agree to first contact us at the address below and give us thirty (30) days to try to resolve the issue informally. Any dispute arising from or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Texas, and each party consents to personal jurisdiction and venue in those courts.

22. Changes to these Terms

Tidepool may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and give notice in the Service or by email to the address on your account. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to a change, stop using the Service and, if applicable, cancel your subscription before the change takes effect.

23. Miscellaneous

These Terms and the Privacy Policy are the entire agreement between you and Tidepool regarding the Service. If any provision is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of the Service. Neither party is liable for delay or failure caused by events beyond its reasonable control.

24. Contact

Questions about these Terms should be directed to dom@tdpl.ai.

© 2026 Tidepool Inc. All rights reserved. Tidepool™ is a proprietary product.